20 Jul 2026 00:03:01
Ed, do you have any idea when this new fella, who was brought in to improve communication, is going to actually communicate? ?.
{Ed007's Note - I didn't know they had appointed anyone ??♂️
20 Jul 2026 15:29:43
I'm sure I read they had appointed Paul mazoyer as head of business operations and part of his remit was, improving the overall supporter/ customer experience and driving improvements in supporter engagement and communications.
However, since I read that, I have saw nothing else.
{Ed007's Note - Brian Wilson said in April that they were close to appointing a Head of Supporter Engagement, when asked about this in Ireland he replied with the stock answer that Celtic are trying to improve their communications with fans.
Paul Mazoyer was appointed as Head of Business Operations, in that role I'd doubt part of his remit is "driving improvements in supporter engagement and communications." Celtic advertised the job with these included duties.
The role is responsible for overseeing and improving supporter-facing operations, including:
Retail (club shops and online store)
Ticketing
Hospitality sales
Stadium services and the matchday experience
Overall supporter service strategy
Leading teams across those departments
Driving commercial performance and improving the fan experience.
20 Jul 2026 16:30:36
I definitely read improving communications was also part of his remit. Obviously I can only go on what I read or hear.
20 Jul 2026 20:22:23
If that is his remit he's not got a single box ticked so far imo.
20 Jul 2026 21:34:19
Brian Wilson is trying to improve communication with fans by not communicating with fans. How Orwellian.